Refund policy
METHODS TO REQUEST A REFUND
It is necessary to send a letter / e-mail to Tradizioni di Famiglia within 14 working days from the receipt of the goods to the following address: commerciale@tradizionidifamiglia.it indicating the details of the order and the product (s) for which you intend to exercise the right of withdrawal . TradizioniidiFamigliashop will, at its own expense, collect the product or products previously agreed with the customer, unless it renounces the return of the above. The goods will be refunded within 14 days of receipt of the communication by the customer.
It is necessary to send a letter / e-mail to Tradizioni di Famiglia within 14 working days from the receipt of the goods to the following address: commerciale@tradizionidifamiglia.it indicating the details of the order and the product (s) for which you intend to exercise the right of withdrawal . TradizioniidiFamigliashop will, at its own expense, collect the product or products previously agreed with the customer, unless it renounces the return of the above. The goods will be refunded within 14 days of receipt of the communication by the customer.