Terms of service

Tradizioni di Famiglia guarantees compliance with all the rules on the conservation of products until delivery. Tradizioni di Famiglia is not responsible for the truthfulness and completeness of the indications on the packaging of the articles it does not produce, to which the manufacturer responds directly. The images on the site are inserted for indicative purposes only and to facilitate the recognition of the products: there may be variations in the packaging by the manufacturer, in which case the photos may not exactly reflect the appearance of the product delivered. RIGHT OF WITHDRAWAL As required by the Consumer Code Legislative Decree 206/05 (ex right of withdrawal), Tradizioni di Famiglia customers enjoy a satisfied or refunded guarantee with the possibility of returning the products purchased within 14 working days of receipt, except in the case where traits of products that by their nature cannot be sent back. METHODS TO REQUEST A REFUND It is necessary to send a letter / e-mail to Tradizioni di Famiglia within 14 working days from the receipt of the goods to the following address: commerciale@tradizionidifamiglia.it indicating the details of the order and the product (s) for which you intend to exercise the right of withdrawal . TradizioniidiFamigliashop will, at its own expense, collect the product or products previously agreed with the customer, unless it renounces the return of the above. The goods will be refunded within 14 days of receipt of the communication by the customer. JURISDICTION For any controversy arising or deriving from the application of this service, the parties conventionally waive the jurisdiction in favor of the Rimini forum. For the subjects considered "Consumers", the jurisdiction will be the place of residence of the consumer himself.